LaundroMAIL

Privacy Policy

Effective Date: May 1, 2026

1. Introduction

LaundroBoost LLC ("we," "us," or "our") operates LaundroMAIL. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, business name
  • Payment Information: Credit card details (processed securely by Stripe)
  • Customer Data: Information about your customers that you upload or sync
  • Communications: Messages you send through our Service

Information Collected Automatically

  • Usage Data: How you interact with our Service
  • Device Information: Browser type, IP address, device type
  • Analytics: Page views, feature usage, performance metrics

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Process transactions and send billing information
  • Send administrative communications
  • Provide customer support
  • Analyze usage to improve the Service
  • Detect and prevent fraud
  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Service Providers: Third parties who help us operate the Service (e.g., Stripe for payments, Twilio for SMS, Customer.io for messaging)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@laundromail.com.

8. SMS/Text Messaging

When you use our Service to send SMS messages to your customers:

  • You are responsible for obtaining proper consent from recipients
  • Recipients may opt out by replying STOP to any message
  • Message and data rates may apply
  • We process phone numbers to deliver messages on your behalf

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how you use the Service
  • Provide personalized features

You can control cookies through your browser settings.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@laundromail.com
Address: LaundroBoost LLC, Sacramento, CA

Last updated: May 1, 2026