Help & Support

SMS Messages

STOP

Reply to any message to unsubscribe and stop receiving texts.

JOIN

Reply to re-subscribe if you previously opted out.

HELP

Reply to get support information.

Frequently Asked Questions

How do I stop receiving text messages?

Reply STOP to any text message you receive. You'll get a confirmation and won't receive further messages from that business.

Why am I receiving these messages?

You opted in to receive marketing messages from a business — typically by signing up on their website, scanning a QR code, or providing your phone number in-store.

Will I be charged for text messages?

Standard message and data rates from your mobile carrier may apply. LaundroMAIL does not charge you directly for receiving messages.

How do I opt back in after unsubscribing?

Reply JOIN to a previous message thread, or re-submit the signup form on the business's website.

Is my phone number shared with other companies?

No. Your phone number is only shared with the specific business you opted in with. We never sell or rent your information to third parties.

Contact Support

Still need help? We're here for you.

Email: support@laundromail.com

We typically respond within 24 hours.